Agents and automationEasy read
Human in the loop
Written by Minh Khang
What is Human in the loop?
Human in the loop is a design where a person reviews and approves before AI does something important: the AI drafts, the person decides.
AI drafts, a person decides. It is a little slower, and it stops most expensive mistakes: wrong prices, wrong promises, the wrong customer. Only relax the approval step once a task has run safely for a long time.
Human in the loop in a shop
The agent drafts a refund message, but it only goes out once the business owner approves it.
Keep learning beyond the glossary
Read next
- Risks and safetyGuardrailsGuardrails are hard rules around AI so it does not say or do things outside its remit, such as giving a bigger discount than allowed.
- Agents and automationAI agentAn AI agent is AI given a goal that takes several steps on its own to reach it: looking things up, using tools, checking the result and reporting back.