When AI gets it wrong: real chatbot and AI agent failures, and how to prevent them

A chatbot agreeing to sell a new car for one dollar, an AI order taker accepting 18,000 cups of water, an AI search summary inventing a promotion for a small restaurant. The series retells real incidents where chatbots, AI agents or AI-made images caused trouble for sellers, with sources.

Each story ends with a safeguard a business owner can put in place right away: what never to let a chatbot decide alone, where a person has to approve, and what to tell customers once AI has already got it wrong. The videos are in Vietnamese.