Risks and safetyEasy read
Data privacy
Written by Minh Khang

What is Data privacy?
Data privacy, when using AI, is about where customer and shop data sent to the AI goes, who can see it and how long it is kept.
Pasting customers' phone numbers, addresses or order history into a free AI tool can mean sending that data out. Read the terms: is the data used for training, and can that be switched off? In Vietnam, the Personal Data Protection Law took effect on 1 January 2026.
Data privacy in a shop
To have AI write an apology for a late order, describe the situation; do not paste the customer's name, phone and address.
Sources
The dated facts on this page come from the original sources below.
- Cổng thông tin điện tử tỉnh Hà Tĩnh
Luật Bảo vệ dữ liệu cá nhân chính thức có hiệu lực thi hành từ ngày 1/1/2026
Keep learning beyond the glossary
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- Data and accuracyKnowledge baseA knowledge base is the set of the shop's own documents that AI is allowed to look up: prices, policies and frequently asked questions.
- Risks and safetyGuardrailsGuardrails are hard rules around AI so it does not say or do things outside its remit, such as giving a bigger discount than allowed.
- Risks and safetyNew 2026Vietnam's AI LawVietnam's AI Law (No. 134/2025/QH15) is the country's first law dedicated to AI, passed on 10 December 2025 and in force since 1 March 2026.