Data and accuracyBuilds on other terms
Fine-tuning
Written by Minh Khang

What is Fine-tuning?
Fine-tuning is teaching an existing AI model more with your own examples, so it picks up your voice or gets good at one task.
Fine-tuning suits teaching AI your brand voice or a repeated kind of task. It is not a good way to load prices, stock or anything that changes often: that data belongs in the question (RAG), where a fix takes effect immediately.
Fine-tuning in a shop
Fine-tune on 500 past replies so the AI writes in the shop's friendly voice; prices still come from the price list.
Keep learning beyond the glossary
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